Frequently Asked

How does custom gifting work?

We’ll ask questions to learn more about your gifting goals and style. You’ll then receive a follow-up proposal detailing a curated gift collection tailored just for you as well as pricing options.

How much notice do you need?

Typically, we appreciate three weeks notice for custom boxes. However, we always try to accommodate shorter timelines. Send us an email at, and we’ll do our best to help! Predesigned gift boxes are mailed from our warehouse within three business days.

Do you do more than weddings?

Oh yes! Swoonfull also loves designing gifts for conventions and workshops as well as client and employee gifting.

What should I include in my welcome box?

We always suggest a few midnight snacks (to satisfy those sweet and salty cravings), essentials made special with particular attention to detail (think recovery bags, a map, or a custom itinerary), and a keepsake item (perhaps one that features the event destination).

Where do you deliver?

We hand deliver gifts to clients located in San Francisco as well as the South Bay, Peninsula, East Bay, and North Bay. We ship via FedEx to residences and businesses in the United States, excluding Hawaii and Alaska. Need gifts for another location? Email us at! We’ve been known to pack suitcases for destination weddings and even travel ourselves for clients.